Returns & Exchanges

At COZY WORLDWIDE, we want you to feel completely at home in our pieces. If you are not satisfied with your purchase, we accept returns and exchanges on unworn items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare the Package

Place the items in their original packaging with all tags attached to ensure the product remains in pristine condition during transit.

3

Attach the Label

Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your return package.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking number handy; we will notify you once your refund or exchange has been processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing